39-025 won't let window close all the way

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Home Owner from Fort Myers

Apr 20, 2022 11:49 am

See old operator and new. Window won't close all the way

Arlen

2 user uploaded images

3 Replies

Tom from SWISCO

Apr 25, 2022 10:53 am

Hello, Arlen. I'm sorry to hear that you're having trouble with our 39-025.

Looking at your photos, I don't immediately see any reason why our part wouldn't work. The link arms are a slightly different size, but that's not enough to prevent your window from closing. Can you go into more detail as to what exactly is happening?

Home Owner from Fort Myers

Apr 26, 2022 6:23 pm

They are now working. I mounted the new operators 1/4 inch lower than the originals. They open and close correctly now.