39-346 wont fit in my opening

Home Owner from USA

Oct 17, 2016 8:11 am

Hello, I purchased 39-346 for my Jalousie window crank replacement. The hinge part (where bar connects to crank) won't fit through the opening so I can't install it. Tried to fit it through the opening first and then apply retainer clip but too hard to get it on that way. Any suggestions? Thanks.

6 Replies

Tom from SWISCO

Oct 17, 2016 11:02 am

I'm not sure what the problem could be. Do you have your old operator handy? If so, I'd like to see a picture of it. Perhaps we can find a better match.

Quick Learner from Indiana

Oct 18, 2016 7:26 am

Hello,

I am guessing I need the one that doesn't have multiple arm options so it is riveted together at the joint but I already bought the ones I have and would like to make them work. Here are some pictures of old one with the circle showing the problem area.

User submitted a photo of a window operator.

Tom from SWISCO

Oct 21, 2016 10:21 am

Thank you! I understand now. So just to clarify, the other dimensions of the 39-346 all matched up, correct? If so, you could always file the connecting rivet on down a little. I'm just not sure how much you'd have to file it down before you get the clearance you need, though. There is a point where you can file it too much, so you have to be careful.

Quick Learner from indiana

Oct 21, 2016 6:36 pm

Thanks. Yes, other dimensions all match up. That's a good idea to file it down. Yes, concerned that I would file it down too much. Are they returnable and if so, is it worth the shipping cost?

David.

Dave Sr. from SWISCO

Oct 26, 2016 11:59 am

I'm afraid the operator cannot be refunded if it has been altered like what we're talking about. One thing you could try first, just in case, is filing the opening itself a little. That may let you squeak by without touching the operator.