39-352/351 but with 10" long arm?

Contractor from Maryland
I purchased a few of your hinge arm assemblies for Pella awning windows. The ones that I received are to short and I wanted to see if you might be able to tell me if you have the correct ones? The ones that I purchased are item numbers 39-352 & 351. The length of the long arm of the one that I have is 10" over all and the short arm is 7 1/16".

I would appreciate any help you could provide me,

Thanks, Doug
5 Replies
Tom
Tom from SWISCO
SWISCO
Expert
Hey, Doug, thanks for your patience in this matter. I know of an older version of this hinge where the arm length was based on the width of the glass. Are there round breather holes in between the glass? That might help us figure out what you have.
Professional from Middletown, MD
It does look like there is a line of breather holes. It looks like a perforated line.
The numbers on the window are:
IGCC CBA2-97
Insulshield
IGMAC CIG-2
Tom
Tom from SWISCO
SWISCO
Expert
Thank you! That is just what we needed to know. We are now working on a possible replacement for this hinge and will let you know as soon as we have more information available.
Casey
Casey from SWISCO
SWISCO
Expert
Alright, Doug, we finally have something for you. Please take a look at our new 39-394 & 39-395 Pella Hinge Arm Assemblies and see if these are what you were looking for.
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