40-033 pushbutton gets stuck

A quick learner from Illinois says:
I have a 40-033 handle with a 40-117 inside latch. If you push in the door button it will get stuck and not pop back out. Any ideas? Spindle too short? Thanks for your help.
Profile picture of Paul
Paul from SWISCO responded:
I agree, it sounds like the spindle may be too short. I would compare the new and old spindles to confirm.
How to flip a storm door mortise latch.
How to flip a storm door mortise latch.
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.