44 7/8 inch Alcan window

Home Owner from Mount Dora Fl
Both window balances 
29DS 38
window latches are broken off
missing 9 balance stops
5 user uploaded images
6 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! I am confident we have the replacements you'll need for your window balances but I'd like to confirm a few details to ensure we are making the correct recommendation. To start, please confirm that the length of your metal channel is 30". I'd also like to confirm the exact weight of the window sash.

In regard to the stops, I believe you may be referring to the top sash guides at the top left and right corners. To identify the replacements needed for your repairs, I'll need to see a photo of an undamaged one removed from the window.

The piece you removed from the lock is the keeper. There is a good chance we have the replacement you'll need but I'll need to see how an undamaged version installs.

Please don't hesitate to reach out with any questions.

Home Owner from Mount Dora Fl
Yes to 30 in
window weight 34 lbs
the keeper has 2 small screws I added a picture.
along with the top sash guides.
4 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for confirming. Your balances can be replaced with either the S380-30 or the S385-30. You'll need to measure you shoe depth to determine which of them is the correct replacement for your window.

Since your sash weighs 34lbs you should be able to use the 2960 stamp option; although, you may want to double check this given the 38 in the stamp on your balance.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

In regard to the keeper, I believe you can use either the 90-237 or the 90-263. You'll need to confirm the distance between your installation holes as well as the other dimensions to determine which of these would be the best fit.

Alternate image for 90-237
Alternate image for 90-237

Dimension for 90-263
Dimension for 90-263

The top sash guides remind me of the 18-161 Sash Guide. To confirm that these are the correct ones for your repair, take a look over the dimensions.

Detail of 18-161
Detail of 18-161

Profile view of 18-161
Profile view of 18-161

Home Owner from Mount Dora Fl
The S380 is correct.
The hole for keeper is 1 1/2 inch wide where it inserts into window and screw holes are 1 inch apart. sash guides are correct.
Jasmine
Jasmine from SWISCO
SWISCO
Expert

I'm afraid we do not have a keeper that matches your exact specifications. We have a few others that have the same installation hole spacing as yours but none that have a 1-1/2" opening. 

Our sincerest apologies that we couldn't be of help with this part of your repairs.

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