the hook out odf the 1/2 x 3 inch door edge apparatuus no longer functions. this is an older unit but kept in new shape that needs help. can you offer any. I am a retired Jeld-Wen employee . The hook to latch and/or lock no longer works. The locking arm on the side below handle dangles broken or affected by parts inside. I need a new handle of that variety or parts to repair. THANKS
5 /0 1997 vinyl sliding door beige with broken latch hook meshinism
Home Owner from Vancouver, Wa. 98664
Aug 14, 2018 4:17 pm
2 Replies
Tom from SWISCO
Aug 15, 2018 2:53 pm
Hello! Can we see a photo of your handle, as well as the locking arm that you said does not work? We'd be glad to lend a hand; we just need a little extra info.