Tom from SWISCO responded:
May 28, 2013
Thank you for posting. This doesn't look like our Series 710. Looks like a regular side-load channel balance. I believe the balance you need is our S395-28 with the 2740 option. Take a look and make sure your nylon attachments match up to the attachments on the S395-28.
I do agree that our 18-041 looks similar, but it's hard to tell based on your image. It looks like yours is damaged, so I can't see the whole thing.
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Tom from SWISCO responded:
May 29, 2013
No, I don't recommend using a different Series than what was installed originally. If these balances were installed in your window there was probably a reason for it.
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