81-011 with concave wheel

A handy person from Philadelphia PA says:
Hi, we placed an order for replacement patio roller, item number 81-011. We measured and found this item to match what we have but never noticed it had flat wheels. We need concave wheels. Is there a different item number for this housing unit with concave wheels? At this point, the door will not open without lifting and sliding.
Profile picture of Tom
Tom from SWISCO responded:
There is something similar, yes. In fact, look at the 81-011 store page and look at the right hand side, under "Related Items." You will see the 81-090 listed. Could this possibly be what you need? Double check your measurements and housing and see if this roller may be a better match.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)