81-056 didn't work for me

Home Owner from USA
The 81-056 didn't end up working, the size and shape is correct but they are missing some extrusions to keep the wheel assemblies in the grooves and the wheels are too large. Do you have anything that looks like the attached photo.
User submitted a photo of a patio door roller.
5 Replies
Dave Sr.
Dave Sr. from SWISCO
SWISCO
Expert
Thank you for posting! I'm sorry to hear that the 81-056 didn't work out for you, but I'm happy to find an alternative. Before we begin our search, can you just confirm the diameter of your wheels?
Home Owner
The wheel diameter is 1 1/8". The protrusions on the wheel casing hold the unit into the frame of the door. Without those, when the door is turned upright, the unit would fall out of the door panel. The current case slides into the frame from the side.
Tom
Tom from SWISCO
SWISCO
Expert
Thank you! We are currently working on a replacement for this roller and will let you know as soon as it is available to purchase.
Casey
Casey from SWISCO
SWISCO
Expert
Please see new SWISCO product code 81-174, Sliding Patio Glass Door Roller Assembly with 1-1/8" diameter wheels. Take a look and compare to your original hardware to see if this is a better replacement.
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