81165 Channel Balance

A quick learner from illinois says:
balance has 81165 marked on it.
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Tom from SWISCO responded:
I've never seen a code like that on a balance before. Can I see a photo of this balance?
A quick learner from Illinois says:
I hope these images will help!
User submitted image of their window hardware.
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Tom from SWISCO responded:
Thank you for your patience. Based on your pictures, our Series 370 looks close. This comes with a 19-004 top and 15-002 bottom, so as long as those match you should be okay. Your stamp is a little peculiar, though. I would recommend weighing your sash on a scale to confirm the proper stamp option on our site.
A quick learner from illinois says:
tom i think i need a series 370 26.5 long with 19.004 and 15.002. 2630 13-19 lbs.what is the price and how do i order these?
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Tom from SWISCO responded:
If the metal channel is 26-1/2" long, it will have to be specially made. Can you confirm that you're only measuring the metal channel? If so, then I'd be happy to whip up a special order link for you. I just need to know how many you need, and then I'll email it to you.
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