82-033 Screws To Long

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Home Owner from San juan tx

Feb 15, 2023 7:30 pm

Purchase the replacement
Does not lock
And screws are to long
Please advice kn the correct
Part numbers

1 user uploaded image

5 Replies

Tom from SWISCO

Feb 17, 2023 3:12 pm

I'm afraid I don't know what you need for your door based on the provided photo. Without seeing the original handle it will be very difficult to determine what will work for this. Would it be possible to at least see the mortise lock? Can you also confirm the spacing between the two installation holes?

Home Owner from San juan tx

Feb 17, 2023 7:37 pm

Uploaded photos the replacement part is bigger and not the same lock

Please Adivse on the correct replacement

5 user uploaded images

Tom from SWISCO

Feb 20, 2023 12:00 pm

Thank you. Looking at these photos it appears that your door uses the 82-218 mortise lock. However, this is fully compatible with our 82-033. I'm not sure at this stage why it wouldn't lock. Can you please clarify that point? What exactly was the issue? Looking at these photos there shouldn't have been a problem.

As for the screws, my recommendation in that case would be to reuse the originals. Since the handle is compatible with the door I see no reason why you shouldn't be able to use the old screws for installation.

Home Owner from San juan tx

Feb 20, 2023 12:45 pm

i will see to make it work, the lock is not sliding up i will turn it with a flat screw driver make sure its not damage