removing the key unlocks the 82-055k

Home Owner from New York

Jul 12, 2020 9:06 am

I replaced the existing handle with this keyed version. The sliding door locks properly from the outside, but removing the key unlocks it. Obviously I installed it improperly. Any ideas what I did wrong?

3 Replies

Tom from SWISCO

Jul 14, 2020 3:27 pm

That's a new one to me, honestly. I'm not sure why removing the key is unlocking the door. I can only assume the cylinder is loose in its little cavity, but that's just a guess. I can only advise removing the outside handle and key lock and giving it another go.

Home Owner

Jul 25, 2020 11:35 pm

In the old handle there is a thin 3" piece of metal to limit the lock/unlock position, which wasn't in the new handle. Using the old handle solved the problem.