82-211 didn't work

A quick learner from Greece ny says:
February 1, 2018
I tried 82-211 but the face to back dimension is not deep enough. The key way does not match up with the hole in the handle. Otherwise it is exactly what I need. I submitted a return form and explained my problem and also asked what item number will meet my requirement. I'm asking you too. The back to face of the 82-211 is 1 3/8" I need 1 3/4"
Thanks
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Dave Sr. from SWISCO responded:
February 2, 2018
Hello! Take a look at 82-214. This is similar to what you ordered. Check out the measurements; does it match up better?
A quick learner from Rochester, NY says:
February 3, 2018
Jody recommended the same part. Looks about right so I ordered it.
Thanks
Mortise Latch & Keeper, 3/4" Wide
Mortise Latch & Keeper, 3/4" Wide
82-211
$18.77
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