Customer Care:
Just received my order today.
The 84-104 rollers in the order look exactly like the ones installed in my patio sliding screen door except the 84-104s are wider. Mine are approx. 1/4" wide vs 3/8" wide.
Unfortunately I don't know the manufacturer of the sliding patio door / screen; and their are no product markings on the roller wheel assemblies.
Any ideas? Customers who had similar issue?
Thank you
Mike
84-104
Home Owner from San Antonio
Jul 25, 2017 7:47 am
3 Replies
Home Owner from San Antonio
Jul 25, 2017 2:21 pm
Update - width of roller housing is closer to 5/16" wide. Both the original and replacement 3/8" wide are a few thousandths over fractional dimension. Roller wheel is 1 1/4" diameter and 1/4" wide.
Dave Sr. from SWISCO
Jul 26, 2017 1:05 pm
We have had this issue before on the 84-104, and we are not sure there is an answer. See if you can widen the cut-out at the bottom of your screen door to accept the thicker wheel housing. Try using a file, or possibly a set of pliers, to bend it out a little.
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