How to remove a 84-105

A quick learner from Pensylvania says:
Please explain how to remove the broken part of the roller that is still inside the wood frame.
Profile picture of Tom
Tom from SWISCO responded:

We don't have a lot of personal experience with this roller, but I believe that you need to first remove the screen flap from the door frame, if applicable, by pulling the screen toward you. You would then remove the shipping spacers from the screen track and frame sill. That should hopefully give you access to the broken pieces of the roller.

A quick learner from Colorado says:
First, partially remove the screen door, by lifting up and sliding out the bottom. (If self closing, the spring and cord will still be attached, but you can lean sthe screwen door against the glass door. Second, useing the adjustment screws (one on each side) at the top of the frame. Turn clockwise until you can remove the broken part. Also, be sure to remove the broken rollers from the top track.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.