AAMA/NWWDA 101/I.S. 2-97 (F-R45-50x86)

A quick learner from Winston-Salem, NC says:
November 7, 2022
I need both springs on 2 Windows,so 4 springs Total.

Windows are 20 years old+

Also send me a video describeing how to insert them and if I need any special tools.
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Emily from SWISCO responded:
November 11, 2022

Hello there!

We'd be happy to help but we would need to see an undamaged pivot shoe removed from the window track to determine your replacement options. I recommend watching the video below. It will show you how to remove your hardware using the cut out method. 
A quick learner from Winston-Salem, NC says:
November 13, 2022

Hello,

Here is a picture of whats left of the pivot shoe after I removed it.

I will need 4 COMPLETE pivot shoes for my 2 windows.

Best regards,

Sven-Erik

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Emily from SWISCO responded:
November 14, 2022

Thank you kindly for the additional photos. We did sell this pivot shoe some time ago but it was discontinued and is no longer available, unfortunately. 
A quick learner from Winston-Salem, NC says:
November 20, 2022
I think I can use the spiral pivot shoe, what do you think?
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Paul from SWISCO responded:
November 22, 2022

Let's see. I think you might be able to adapt the 15-087 pivot shoe and Series 180 springs to your window. To determine what coil weight is needed, you'll need to divide the sash weight by the total number of springs in the window. 
A quick learner from Winston-Salem, NC says:
November 28, 2022

Hello Paul,

Thank you for your help,I installed the parts yesterday and the work great.

Thanks again for great feedback and service.

Best regards,

Sven-Erik 

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Paul from SWISCO responded:
November 28, 2022

That's great to hear! Thanks so much for the update and please let me know if we can be of further assistance in the future.
Coil Housing Pivot
Coil Housing Pivot
15-087
$5.97
Mounting Bracket
Mounting Bracket
16-024
$0.66
#8 x 3/8" SS Pan Head Philips Screw
#8 x 3/8" SS Pan Head Philips Screw
33-072
$0.30
3 lbs Series 180 Coil Balance
3 lbs Series 180 Coil Balance
S180-03
$4.20
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
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