ACAN COIL SPRING BALANCE?

A landlord from Dover, NJ says:
October 20, 2016
Good Afternoon.

We operate a 90 unit Senior Housing complex in Dover, NJ. We have Acan Series 550 windows. (550-VH1-000-Fscr and 550-VH2-000-000 Fscr). We are told that this part is a Coil Spring Balance.

Can you please help identify and advise to the availability.
User submitted a photo of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
October 25, 2016
Based on your photos, your shoe resembles our 15-111. For the springs, it depends on how thick yours are. I would recommend our Series 160 if they are 1/2" wide or the Series 165 if they are 3/8" wide.
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-111
$2.44
Bumper
Bumper
15-148
$0.58
3.5 lbs Series 160 Coil Balance
3.5 lbs Series 160 Coil Balance
S160-03
$4.50
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