ACAN window parts

A home owner from Michigan says:
July 13, 2018
I am in great need of a couple window parts, and I am aware that ACAN is no longer in the USA. I have reached out to them, but have not heard back. I have the specific model for these windows if that would be helpful. It's that bar that houses the locking mechanism that I need to have replaced.
Profile picture of Paul
Paul from SWISCO responded:
July 19, 2018

Looks like you need new glazing. I'm just not sure what you have without seeing a clear picture of its end profile. It may be something like our 55-191 or 55-194 , but these are just educated guesses. Would it be possible for you to remove a clean-cut sample and show us a picture of its end profile? That will be a big help.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.