A home owner from Venice, FL. says:
I just received my order from Swisco for three sets of Balance Springs: S770-22E, S770-28E , and Special order 28I.The anchor hole appears to be larger than original parts they are replacing. Can you tell me the size and type you recommend. The original size appears to be a #8x 1.0 lg. One of the failures on the original Balance Springs was the screw.
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Paul from SWISCO responded:
Good afternoon, and thank you for posting. I recommend trying to put a washer behind the screw or a trusshead screw with a bigger head. That may help you. If the screw hole in the window itself is stripped, I recommend simply using a longer screw so that it can reach the wood jamb.
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