AW Door lock

A home owner from Cochran Ga says:
March 16, 2017
I need to replace the silver piece that is recessed in the door frame. A tiny washer came off and has it messed up. The brass piece works fine, though.
lock
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Tom from SWISCO responded:
March 22, 2017
Carefully compare our 82-242 Andersen mortise lock to your old part. Could this be what you're looking for?
A quick learner from Sacramento says:
November 11, 2023
Please see photos and mark in blue ant is is not working
Thumbnail of the uploaded file named IMG_4517.jpeg
Thumbnail of the uploaded file named IMG_4516.jpeg
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Tom from SWISCO responded:
November 13, 2023

We unfortunately don't sell replacement hardware for this type of door. I suggest contacting the original maker of the door directly for assistance. 
Andersen Reachout Deadlock Assembly, 4-Panel
Andersen Reachout Deadlock Assembly, 4-Panel
82-242
$98.90
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