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Bob from SWISCO responded:
August 28, 2020
This is a spiral balance. We can help replace it, but we need to know the exact diameter and length of that outer tube. The component it attaches to is called a pivot shoe. Yours looks pretty damaged, but if you can pull one out of another window in the house (preferably identical) and tell us the width and thickness of the shoe, we should be able to replace it as well. |
![Thumbnail of the uploaded file named 20200828_164030[1].jpg](images/pictures/2020/08/349073.jpg)
![Thumbnail of the uploaded file named 20200828_163948[1].jpg](images/pictures/2020/08/349074.jpg)
![Thumbnail of the uploaded file named 20200828_164149[1].jpg](images/pictures/2020/08/349075.jpg)
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Bob from SWISCO responded:
August 31, 2020
Unfortunately I don't think we have a replacement for this sliding window lock. We don't have anything that matches its end profile, which leads me to believe it may be a type that is no longer made. You can view our selection here. A local hardware store may be your bet. Apologies that we cannot be of more help on this one. |
Acorn Tilt Window Pivot Shoe
1/2"-thick/front-to back;
2-1/16"(2")-tall/top to bottom;
1-1/4"-wide/left to right
attached to blue tip spiral spring
not sure about the pivot bar - it is a square "U" shape, small ?1/4"/3/16"?
the window is out for cracked glass repair, pivot bar is with it.
I measured with a caliper
9/16" thick; 9/32" wide; 2-1/32" tall
thank you.~ Tallie
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Bob from SWISCO responded:
January 21, 2022
Hello again. This looks like an older version of the 15-015 to me. This shoe is 17/32" thick and 1-1/4" wide. Let me know if your shoe's dimensions are the same, or if they differ in any way. |
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Bob from SWISCO responded:
January 24, 2022
Personally I've never found the angle of the slot to be an issue when it comes to installing a spiral balance with this shoe. Not to mention, the 15-015 was meant to replace your very same older Acorn pivot shoe. That said, the 15-118 does have the same dimensions and does have the center slot; but it is a different enough style that I'm not sure if it would fit your window track. |
