Acorn clip replacement
Hello! This part is called a tilt latch. Yours appears to be a dead ringer for our 26-169, but look it over and see what you think!
Yep, that sounds like an issue with the balance assemblies. They're what regulates the operation of the window.
I'd be happy to identify a match, but I'll need a clear photo of the originals in order get started. Seeing them removed from the frame would be preferable, but at the very least I need a clear photo of the top and bottom ends without obstruction. Would that be possible?
I can see that you have a type of spiral balance, which is a good first step. However I still need a clear photo of the top and bottom ends, as requested previously. In your case, I especially need to see the end of the spiral rod at the bottom.
Thanks! This appears to be a typical spiral balance. Maybe on the older side, but not by much. That means you only have to pick from two options: either our 3/8" diameter Series 900 or our 9/16" diameter Series 600. Your next step should be to measure the diameter of the outer tube to determine the best option.
I also see that your pivot shoe is broken. That means you won't be able to remount the sash, so they definitely need to be replaced. A strong possibility for a match is our 15-015, but you'll have to remove one of the originals and see how well its dimensions match before you buy it. Width and thickness are paramount. Height, not so much.
Have you seen our video below on installing these balances? They do require charging with a tool like the 75-006. You could try adding one or two additional turns to see if it will support the sash.
I'd also suggest weighing the window sash to confirm it falls within the 7 to 21-pound range supported by the red tip options you choose.
We do not carry replacement screens, but we carry replacement screen mesh. You're welcome to look through our selection here.