Adjustment of 32-012

A quick learner from Bradenton, FL says:
I ordered these rear drawer adjustable sockets. They arrived today. Silly question, but how do you adjust them? Do you really just force the piece to move? I did this on one of them and it just messes up the plastic teeth and ridges.
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Paul from SWISCO responded:
I have used our 32-012 rear drawer sockets on my own kitchen cabinets. I adjusted them by rocking the extension left and right before I screwed it to the back wall, and even after I installed it in place.
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