Alcan Window

A home owner from Palm Harbor Florida says:
April 19, 2019
37"Long, 9/16"W and 5/8" deep, channel balance spring for a 9.2 pound window. The current balance has the number 3610B (the B is upside down) stamped on the metal channel.

I can't tell for sure which end parts I need from your pictures. Can you advise?

Thank you.
Thumbnail of the uploaded file named IMG_3853.jpg
Thumbnail of the uploaded file named IMG_3854.jpg
Thumbnail of the uploaded file named IMG_3855.jpg
Thumbnail of the uploaded file named IMG_3856.jpg
Thumbnail of the uploaded file named IMG_3857.jpg
Profile picture of Bob
Bob from SWISCO responded:
April 22, 2019

Thanks for writing in. See our S380-37 or S385-37 Channel Balances. The only difference between these two Series is the 'depth' of the bottom nylon shoe. With the Series 380 the depth of this nylon shoe is 1", whereas with the Series 385 it is 1-3/32". Compare with your own and see what is best. You will need to select a stamp option of 3610, which is for a window sash that weighs between 8 through 13 lbs. Let us know if you have any questions.
37" Series 380 Channel Balance
37" Series 380 Channel Balance
S380-37
$13.34
37" Series 385 Channel Balance
37" Series 385 Channel Balance
S385-37
$13.34
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.