Alenco 3722/3722F sliding window parts

A home owner from Cedar park, TX says:
Hi I'm sorry to be so vague, but the problem is that all the parts are missing from the window besides the locks. Causes window to fall forward out of track when not locked. Can you please tell me how many of each part I need to bring back to original condition?
Thumbnail of the uploaded file named 9B117D50-78B1-4191-9107-EA939F9E5DEE.jpeg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. I'm afraid there's really no way of saying what you need without seeing the original parts in the window; these parts are too generic, even among brands, to be any more certain. Is there an identical window in the house that still has its components? If so, can we a pivot shoe, pivot bar, and window balances, removed from the window? Many thanks. 

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.