Alenco Window Channel Balance 3640 replacement along with top and bottom sash cams

A home owner from San Antonio says:
We are trying to replace the channel balances on an Alenco window and need all the replacement pieces that go a long with that repair. The plastic parts are broken, so we really need everything. Here's the info we have:

Alenco window
Number on channel balance: 3640
Top and bottom sash cams

Please help!
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. I recommend looking at our S395-37 channel balance. This appears to match your pictured hardware.
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