Alenco channel balance

Quick Learner
Oct 16, 2021 4:20 pm
Need to replace my Alenco (2730P) 28" channel balance (measured length of metal only)and want to confirm that this is the part number: S390-28. Pls let me know what else you need.
Thanks,
Lynne
Thanks,
Lynne
6 Replies

Tom from SWISCO
Oct 21, 2021 1:28 pm


I'm not sure what you have, unfortunately. We have dozens of different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring, which has no bearing on what Series you need to pick.
In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings.

Quick Learner
Oct 21, 2021 6:50 pm
Hi tom, Here are the shots you requested.
Best,
Lynne
Best,
Lynne
5 user uploaded images

Tom from SWISCO
Oct 22, 2021 9:05 am



Quick Learner
Oct 22, 2021 10:20 am
Thank you! what a great service! wish other companies would be as helpful.
Happy FriYay! and my teenager would say.
Best,
Lynne
Happy FriYay! and my teenager would say.
Best,
Lynne

Tom from SWISCO
Oct 22, 2021 12:40 pm


It is Friday, isn't it? That's a load off my mind. I was happy to help, of course, and please let me know if we can assist yo at all in the future.
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