I had 8 double-hung replacement windows made by Alliance (I was told they were a division of Certain-Teed) installed by people from Doody's Home Center in Brooklyn, NY around 1999. I have a problem with most of the windows, I believe related to the balance springs, as some of them are difficult to open without a lot of force, and some won't stay open (they come slamming straight down). I need to replace the vent locks on most of them as well.
I have included pictures of the vent locks; they measure 1 5/8" (L) x 3/8" (W).
As far as the spring replacement is concerned, do I purchase the individual springs (which I suppose I then need to load in to the cassette), or am I able to purchase the entire cassette? I have included pictures of the broken window and the last picture (picture 7966) is of the jamb of one of the windows that works normally.