Alside 1700 windows

Also, if you could help me to figure out how to remove them to replace.
Thanks.



Hello, thank you for posting!
The part you are referring to is a balance T-lock pivot shoe. The one in your pictures, resembles the 15-195B that is 1-1/4" wide and has an open (see through) metal cam style. These shoes can be easily switched out, if only this part is broken. Please review the video below.
To remove the balance, you would need to take a flathead screw driver and rotate to unlock the metal cam in the shoe, from there slowly guide the balance upwards towards the pulley string. Once the string is fully retracted, unscrew or unhook the balance from the window. Then tilt the metal channel out of the window inward until at a 90 degree angle and twist to release the shoe out.

Let me know if you have any additional questions!




No problem! Please let us know if you have any future hardware questions.