Alside Excalibur window

A handy person from New York says:
November 4, 2018
window manufactured about 2003. There is a glide on each side (see attachment which is of a working one). One of the glides is all "played - out" and wont pull up and return.

Need nw glides
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Paul from SWISCO responded:
November 13, 2018

I believe our 15-175 pivot shoe may be a good fit. These can be used with the Series 152 coil springs. We placed some helpful guides on this page for you to review. 
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