American Craftsman Balances
Quick Learner from Collegeville PA
Jun 9, 2025 10:41 am
Silver Line size 33 1/2 x 56. bottom window will not stay up
3 user uploaded images
6 Replies
Emily from SWISCO
Jun 12, 2025 11:07 am
Hey there!
Thank you for reaching out to us. We're happy to look into this, but your pivot shoe is too obscured by the window sash. Can you remove the sash and show us a full view of it?
Quick Learner from Collegeville PA
Jun 16, 2025 10:09 am
here is the picture requested
1 user uploaded image
Quick Learner from Collegeville PA
Jun 16, 2025 9:44 pm
How do Install the parts? How can I purchase the sets for both sides?
Emily from SWISCO
Jun 17, 2025 8:34 am
You'll have to make a cut out in the window track to remove and install the hardware, if there isn't one already. We don't have a video for the replacement process, but take a look at the diagram below. Just note that all part the parts shown are sold individually.
You can place an order directly on our website at your convenience.
Series 180 coil balance diagram
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