American Window Alliance Windows

A handy person from Wildwood, NJ says:
June 29, 2021

Just bought 15 year old home with these windows. Variety of problems; some hard to move up and or down, a few have not tension. All glass is good no clouding. This morning I watched several video to R and R pivot locks and Balances (coil, spring and spiral) I want to repair the problems and see if you have the parts I need.

Please advise.

Bill 

Thumbnail of the uploaded file named Pivot lock.jpg
Thumbnail of the uploaded file named AWA window frame code tag.jpg
Thumbnail of the uploaded file named AWA window sash code.jpg
A handy person from Wildwood N.J. says:
June 29, 2021
Correction: Wildwood New Jersey
Profile picture of Emily
Emily from SWISCO responded:
July 1, 2021

Hi, Bill.

It's hard to say while your pivot shoe is still installed, but take a look at our 15-111 pivot shoe which uses the Series 160 coil springs. Remove your pivot shoe from your window to compare our dimensions to yours and see if this matches up for what you need. 
A handy person from Wildwood N.J. says:
July 2, 2021
I will take your advice hopefully your pivot shoe and coil will work in my windows!
Profile picture of Emily
Emily from SWISCO responded:
July 6, 2021

We'll be here to help if you have any questions! 
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-111
$2.44
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.