Hi,
I have several Andersen operators that have failed over the years and was looking online for replacements. I was almost ready to order from "the other guys" but stumbled across your site. Most of the failures appear to be the retainer breaking or wearing out that holds the worm gear. Just want to be sure of the model numbers before I place a pilot order for one piece. The one in the attached photos is for the right side ("R" stamped in the arm).
Couple of quick questions:
Are these made by Andersen or a 3rd party?
Is there a warranty?
Thanks!
Andersen 7191
Quick Learner from Mattapoisett, MA
Sep 28, 2013 6:25 pm
3 Replies
Dave Sr. from SWISCO
Sep 30, 2013 2:40 pm
I can't say for sure if your operator in particular is made by a third party, but I do know that it closely resembles our 39-095. I would just carefully compare the dimensions we show on our site to your own hardware and see how close they are.
I'm afraid we do not have a warranty for our products. Check out our Return Policy for more information.
I'm afraid we do not have a warranty for our products. Check out our Return Policy for more information.
Quick Learner from Mattapoisett, MA
Sep 30, 2013 4:53 pm
Thanks for the prompt reply. My was if your operators were 3rd party manufactured or made by Andersen. Thanks!
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