Andersen 8" channel balance

Handy Person from Vancouver, WA

Feb 9, 2023 11:25 am

I can't find an 8" channel balance on your site. I've measured the metal part at exactly 8 inches and it is 9/16" wide. The number stamped on the side is 0710.

8 Replies

Paul from SWISCO

Feb 10, 2023 11:40 am

Thank you for reaching out to us. We'd be happy to help but we would need to see an undamaged balance removed from the window along with the attachments and stamp in order to determine your replacement options.

Handy Person from Vancouver, WA

Feb 10, 2023 11:59 am

I've uploaded photos of an undamaged balance. Please let me know if you need any additional information.

3 user uploaded images

Paul from SWISCO

Feb 10, 2023 1:03 pm

This is perfect! Thanks for getting that for me. We can definitely supply this balance but it'll need to be a custom order due to the 8" channel length. Can you measure the balance's bottom fitting as shown below and let me know what you find? And can you tell me how many balances you're looking for? I'd be happy to draft a price quote once I have those details.

Comparison of the S380 and S385 balance shoes.

Handy Person from Vancouver, WA

Feb 10, 2023 3:45 pm

The measurement is 1 1/16". I will need a total of 8 balances. I will also be ordering other balances but one of the windows is a different design than the others and I'm still trying to determine exactly what I need.

Thanks for your help.

Paul from SWISCO

Feb 13, 2023 3:26 pm

I'm afraid we have no bottom fitting that measures 1-1/16" deep. It's possible it may have worn down a bit over time, meaning you most likely have the Series 385 where the bottom fitting measures 1-3/32" deep. With that said, I'm going to email you an order link and price quote for (8) S385s with an 8" metal channel and 0710 stamp that you can use to place an order on our website.

If you have any questions just let me know!

Handy Person from Vancouver, WA

Feb 13, 2023 3:57 pm

I believe you are correct about the bottom fitting size. My tape measure only goes down to sixteenths of an inch but I think the fitting went slightly over 1/16". I went ahead and placed the order. Thank you for your help!

Ron

Paul from SWISCO

Feb 13, 2023 4:10 pm

It was my pleasure, Ron. And thank you for your order! Let me know if I can be of further assistance and best of luck with your repair.