Andersen Balance Help
Thanks for writing in. I'm afraid that isn't the stamp that tells us what sash balance you need. With Andersen balances, the stamp code that signifies what replacement you need could be anywhere on the metal box, as well as that tab on the side. You will have to remove it and show us photos of all the stamps; from there, we should be able to tell you what you need.
For more information about Andersen balances, check out our blog post here.
Thanks!
Hi there. I think I am able to help with this. I looked at your stamped numbers in the first photo you sent us, and it appears to faintly read "737". If so, our 24-737 Andersen sash balance box will replace what you have now. Look it over and let us know if any other questions come up.