Andersen Balance f8 9#27 481

A home owner from Akron Ohio says:
I need an Anderson sash balance marked 11600-2, it is also marked f8 9#27 481. I need both the left and the right balances. What parts do I order?
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Tom from SWISCO responded:
Good morning! Have you seen our 25-939 Andersen Sash Balance? This can replace balance boxes that are stamped with 9#27.
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