Andersen Balances Needed

A contractor from Rochester, MN says:

I need 4 11600R-2 and one 11600-2. The windows are Anderson narrowline.

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Bob from SWISCO responded:

Thanks for posting. I'm afraid these codes aren't the ones we need to identify what Andersen sash balances you need. Any code on the metal box could potentially indicate the replacement balances you need. Can you remove the balance from the window and photograph every stamp code on the metal box for us to see? Often how the codes are stamped can be just as big a clue for us as the numbers ourselves. From there, we'll do our best to narrow down a replacement. For information on how to remove and replace your Andersen balances, see the video below.

A contractor from Rochester, MN says:
E62 9#27 6-78
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Bob from SWISCO responded:

Thank you for the photo and stamped number. Our 24-939 Andersen sash balance will replace yours stamped with "9#27". Have a look and let us know if any other questions come up. 

How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
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