Andersen Operator

A quick learner from IL - Illinois says:
May 5, 2019
I am trying to locate this window part and have already purchased the incorrect one from the Andersen website. I think it says C-9400-1B
Thumbnail of the uploaded file named 15570750774235308568990073317241.jpg
Profile picture of Casey
Casey from SWISCO responded:
May 7, 2019

Hey, thanks for reaching out. This operator looks like our Andersen 39-264. Check it out and see what you think. Keep in mind that if your window was made after 1999 you will also need the 39-362 adapter plate.
Andersen Split Arm Crank
Andersen Split Arm Crank
39-264
$28.77
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.