Andersen Part # C-9400-1A

A quick learner from NJ says:
Hello I?m having difficulty locating a replacement for this part. Do you sell a replacement?
Thumbnail of the uploaded file named 02E5BD5C-54BD-4E1D-9673-C3FCCD0BC137.jpeg
Thumbnail of the uploaded file named 86F77B82-29BB-4243-8A88-C9CADB10849E.jpeg
Thumbnail of the uploaded file named 561C56AC-3BE4-4ECF-AE59-E228BD324EC3.jpeg
Profile picture of Tom
Tom from SWISCO responded:
Hi there- thanks for posting! 
Start by looking at our 39-331 and our 39-332 Andersen operator. This looks like a match, but just compare the measurements and dimensions before purchasing and get back to us if you have any questions. 
Measurements for 39-332
A quick learner from NJ says:
Hi thanks for getting back to me. The long distance between the 2 holes is 4.5" not 3&23/32" - will this work for me? Please see attached pic.
Thumbnail of the uploaded file named IMG_1465.jpg
Profile picture of Tom
Tom from SWISCO responded:

It also looks like you have a hinged arm, which I didn't notice in your first post. Sorry about that. I think our 39-264 is a better match, but the hole spacing is still not 4-1/2". I think you just have an older version. When was your window made? If it was manufactured from 1995 to 1998, then you will need our 39-362 adapter plate in order to get it to install. 

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.