Casey from SWISCO responded:
June 8, 2011
Hi Mike, thanks for the great photos! This information is a huge help for us. To start, the code '11600-17' actually isn't the most crucial stamp here, as it can be found on a variety of different Andersen balances. Fortunately, thanks to the very helpful and detailed information you've gathered here, we can see that the pertinent stamp is the code 5#23. This indicates you need our 24-531 Andersen Sash Balance. This can replace old Andersen balances that include the stamp code 523, or '5#23'. Please also note that these replacements can be used for both the left and righthand side. Let me know if you have further questions. We're always happy to help! |
Tom from SWISCO responded:
October 10, 2014
I'm afraid that the 11600-17 stamp doesn't correspond to anything; that specific code appears on a bunch of different Andersen balances and isn't used for identification purposes. There should be more stamps on the box. We're looking for a code that contains a "#" symbol, though that isn't always present. I recommend sending pictures of each stamp on the balance box to show us. I feel confident that we can pick it out for you and find the best replacement for your application. |
Casey from SWISCO responded:
October 10, 2014
Hi Gary! That's perfect, thank you for checking. Our 24-637 will replace a balancer box with the number 627 stamped on it. I believe this is just the part you want. |
Paul from SWISCO responded:
May 6, 2019
Hello! Thanks for submitting these photos. I see you have the "9#27" stamp printed on your old balance. As it turns out, our 24-939 Andersen sash balance will replace any older balance box with that stamp. Please feel free to reach out if we can offer any further assistance. |
Tom from SWISCO responded:
April 20, 2020
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Bob from SWISCO responded:
November 9, 2020
Hi there! I believe that the 24-737 Andersen balance should work for you. This replaces older Andersen balances that include the stamp code 7#27 or 727. |
Bob from SWISCO responded:
January 27, 2021
Sounds like you need the 24-637, which is meant to replace Andersen balances that include the stamp 623. Let me know if you have further inquiries and I would be happy to advise! |
Bob from SWISCO responded:
March 29, 2021
Thanks for these photos! They're a huge help. The first photo's balance has a stamp that appears to read "S27 1031" to me. 1031 is the operative code here, which suggests you need the 24-1033 balance. It appears the second balance has a similar stamp on its bottom edge, but it's hard to make out. Can you please show me a clearer picture of that stamp? |
Bob from SWISCO responded:
April 14, 2021
Hello there. See our 24-1033, which is meant to replace Andersen balances that feature the code 10#31 or 1031. Let me know if you have further questions, either about this or any other project! |
Bob from SWISCO responded:
May 3, 2021
Sure! Since your old balance has the "12#27" stamp, I suggest using our 24-1231, which is meant to replace old Andersen balances with that code. |
Bob from SWISCO responded:
August 23, 2021
Hi Alex. See our 24-737. This is meant to replace an Andersen balance stamped 727, or 7#27. Let us know if you need anything else! |
Bob from SWISCO responded:
September 7, 2021
See our 24-737. This is meant to replace an Andersen balance stamped 727, or 7#27. |
Bob from SWISCO responded:
October 4, 2021
Thanks for writing in. See our Andersen 24-939. This is meant to replace old Andersen balances that include the stamp code 927. |
Casey from SWISCO responded:
December 31, 2021
Hello, Take a look at the 24-L10-1427, which can be used to replace balance boxes with an L10 1427 stamp code. See SWISCO product code 24-R14-1027 for the right-handed balance for this window. |
Casey from SWISCO responded:
September 27, 2022
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Casey from SWISCO responded:
February 27, 2023
Hello, The 10#31 stamp on your balance indicates that you would need the 24-1033 Andersen sash balance for your repair. Take a look and let us know if you need anything else. |
Casey from SWISCO responded:
April 26, 2023
The 7#25 stamp code printed on your housing corresponds to the 24-737 Andersen sash balance. This would be my top recommendation, but please let me know if you had any questions. I'm happy to answer anything you need. |
Bob from SWISCO responded:
July 6, 2023
Thanks for posting. I am afraid I can't make out the all the stamps in your photos; however, if '725' is indeed one of the stamps, then my recommendation would be the 24-737. This will replace an old Andersen balance with the '725' stamp. |
Casey from SWISCO responded:
August 25, 2023
It looks like your stamp may actually be 5#23. The # may have worn away a bit over time, but I can just about make it out. If I'm right, you would need the 24-531 Andersen sash balances for your repair. Thank you for contacting us and please let me know how else we can help! |
Casey from SWISCO responded:
August 31, 2023
The 927 stamped on your housing indicates that you would need the 24-939 Andersen sash balances for your repair. Take a look and let us know if you need anything else. |
Casey from SWISCO responded:
September 15, 2023
Hello, The R13 9 27 stamp on your assembly corresponds to the 24-R13-927 Andersen sash balance. See the 24-L9-1327 for the opposite-handed version. Please let me know if you had any further questions. We're always here to help. |
Casey from SWISCO responded:
September 15, 2023
Sure thing! Andersen actually determines handing from the outside looking in for these sash balances. So if your balance box is on the right when you're looking at your house from the outside, then you want the right-handed box. Hopefully that makes sense. I'm happy to clarify anything you need, just let me know! |