Andersen Sash Balance needed

A handy person from Michigan says:

The number next to the staple appears to be L9-1327 or 1827.

This is the sash balance on the right side looking out. Would want to replace both L and R though.

Please advise.

Bob 

Profile picture of Paul
Paul from SWISCO responded:

Hi there, Bob. For your Andersen Narroline cottage window, you will need our 24-L9-1327 sash balance box and for the opposite side will be the 24-R13-927. Look over both parts and let us know if you have any further questions. 

How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.