Andersen Window Crank and Cracked Housing

Quick Learner from Stoney Creek, Ontario

Mar 1, 2020 3:30 pm

1 Andersen window crank spiral gear and cracked Andersen cover housing

hi, the Andersen spiral gear has chipped on the beginning of the spiral and the plastic cover housing is cracked. It's for a the unit....ANDERSEN RH SPLIT ARM CASEMENT WINDOW OPERATOR. This is the part number for the unit as a whole....PART NO: 1361318. Hope you have the 2 parts that I need. Thank you!

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4 Replies

Bob from SWISCO

Mar 3, 2020 1:01 pm

Thanks for posting. I'm afraid when that worm gear falls out, it means the entire operator has broken down and needs to be replaced. See our 39-147 and 39-146. If you need a new handle as well, see our 39-286.

Quick Learner from Stoney Creek, Ontario

Mar 3, 2020 10:25 pm

Hi,bob. I can't just slide in a new worm gear in between the main gear . My old worm gear seems to pull out easy?

Tom from SWISCO

Mar 4, 2020 11:33 am

These worm gears are pressed into the operator by machines at the factory. There is no way to repair or replace them since the gears have stripped out entirely. Because of this, no company sells worm gears separately, so it wouldn't be something you can try anyway. I apologize for the inconvenience.