Andersen Window Crank and Cracked Housing

A quick learner from Stoney Creek, Ontario says:
March 1, 2020

1 Andersen window crank spiral gear and cracked Andersen cover housing

hi, the Andersen spiral gear has chipped on the beginning of the spiral and the plastic cover housing is cracked. It's for a the unit....ANDERSEN RH SPLIT ARM CASEMENT WINDOW OPERATOR. This is the part number for the unit as a whole....PART NO: 1361318. Hope you have the 2 parts that I need. Thank you!

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Bob from SWISCO responded:
March 3, 2020

Thanks for posting. I'm afraid when that worm gear falls out, it means the entire operator has broken down and needs to be replaced. See our 39-147 and 39-146. If you need a new handle as well, see our 39-286. 
A quick learner from Stoney Creek, Ontario says:
March 3, 2020
Hi,bob. I can't just slide in a new worm gear in between the main gear . My old worm gear seems to pull out easy?
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Tom from SWISCO responded:
March 4, 2020

These worm gears are pressed into the operator by machines at the factory. There is no way to repair or replace them since the gears have stripped out entirely. Because of this, no company sells worm gears separately, so it wouldn't be something you can try anyway. I apologize for the inconvenience.
Andersen Window Crank, 4-1/2"
Andersen Window Crank, 4-1/2"
39-147
$43.57
Andersen Window Crank, 4-1/2"
Andersen Window Crank, 4-1/2"
39-146
$43.57
Right Bottom Rail Bracket, Andersen
Right Bottom Rail Bracket, Andersen
39-161
$3.97
Casement Window Handle, fits Andersen
Casement Window Handle, fits Andersen
39-286
$7.25
Left Bottom Rail Bracket, Andersen
Left Bottom Rail Bracket, Andersen
39-160
$3.97
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