Andersen Windows, Tilting

A home owner from Massachusetts says:
November 18, 2016
Looking for the right replacement hardware. Hopefully not plastic so they won't break like the ones the windows came with.
User submitted photos of a window lock.
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Paul from SWISCO responded:
November 18, 2016
Unfortunately Andersen discontinued making metal locks. They are now all composite materials. See our 90-295 for a possible replacement lock.
A home owner from Massachusetts says:
November 20, 2016
Is this the same lock as 90-095? I just returned these as they do not work. The top window is beveled, as is the keeper. Does the shim correct this problem?
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Paul from SWISCO responded:
November 21, 2016
I'm sorry to hear it didn't work. I'm actually surprised, the 90-095 and 90-295 locks are the same for the Andersen 400 and 200 Series Narroline windows. I have used 90-095 on my Narroline window at home, which has the same a bevel where the keeper goes and it worked with no problem. Perhaps the 90-295 lock with shims might work better for you, but if the 90-095 didn't work then I'm not sure.
Andersen Lock & Keeper, 2"
Andersen Lock & Keeper, 2"
90-095
$20.42
Andersen Sash Kit, 2"
Andersen Sash Kit, 2"
90-295
$48.70
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