Andersen awning arm replacement

A home owner from USA says:
Hi,

I've been having a lot of trouble tracking down the right replacement part for my window. I called Andersen they said it could be Renewal by Andersen. I called them they told me to call you. I can't seem to find one where the the mounting holes line up. Not sure if that is even necessary. If you take a look at the photo maybe that would help.

Thanks!

Anthony
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Bob from SWISCO responded:

Hi Anthony. Start by looking at our 39-099. Go over all the dimensions and let me know if this matches your old Andersen operator.

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