Andersen balance ID

A home owner from Oreland says:
I have an anderson window balance. Numbers do not match up to what you sell. If there an alternative replacement. These are the numbers on the balance: F63 9#27 7-87 11600 17 E63 9#27 All these numbers are all over the place on the balance. Thanks for your help
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Tom from SWISCO responded:
Sure, I'm glad to help. based on that "9#27" stamp, I recommend our 24-939 Andersen sash balance.
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