Andersen sash balances

A quick learner from Elkhart IN says:
June 23, 2019
I need four window balances for Andersen windows.I need tow pair of these left and right (looking from inside to outside) S2 R13 9 27 7 87 and O2 L9 1327 7 87.

They are for a matching pair of windows 32 #1.5) Wide and 66 (65.5) High
Thumbnail of the uploaded file named R13 927
Thumbnail of the uploaded file named IMG_20190623_100120960[1].jpg
Thumbnail of the uploaded file named L9 1327
A quick learner from Elkhart IN says:
June 24, 2019
Forgot the 11600-17 part number
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Tom from SWISCO responded:
June 26, 2019

Thank you for submitting your pictures to our discussion board.

Based on the pictures you've submitted, it appears you have our 24-R13-927 and our 24-L9-1327 Anderson sash balances.

Take note which side goes where before removing and replacing with the correct balance or they will snap once attached to the window.

If there is anything further we can help you with, please let us know.
A quick learner from Stanhope NJ says:
March 26, 2023
when replacing sash balances is the left/right determined by looking from the inside of the house or from the outside?
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Tom from SWISCO responded:
March 27, 2023

Hello! Andersen always determines handing from the outside looking in. I hope this answers your question, but please let me know if you needed anything else.
Andersen Sash Balance, L9 1327
Andersen Sash Balance, L9 1327
24-L9-1327
$54.20
Andersen Sash Balance, R13 927
Andersen Sash Balance, R13 927
24-R13-927
$54.20
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