Andersen casement window slider/roller & shoe

A contractor from Honolulu, Hawaii says:
February 1, 2022
Are replacement parts available and would you have replacement instructions?
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Bob from SWISCO responded:
February 2, 2022

It appears this window needs a new hinge set. When individual components of a window hinge break down, the entire hinge set must be replaced. See our 36-004-10 10" Hinge Set to start. Compare the dimensions to your old hinge and see if you could replace this. 
10" Stainless Steel 2 Bar Hinge Set
10" Stainless Steel 2 Bar Hinge Set
36-004-10
$19.93
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