Andersen crank mechanism

Home Owner from Bedroom
Nov 17, 2023 7:14 pm
The crank mechanism is broken on my Andersen window. I am sending you a photo. It looks like the dimension looks correct, but the crank is on the left.
IMG_1247 IMG_1248
2 user uploaded images
3 Replies
Casey
Casey from SWISCO
Nov 20, 2023 11:16 am
SWISCO
EXPERT

Hello,

We'd be happy to look into this for you but we would need to see another photo of your operator with the window open so that the arms that move the sash are fully visible to compare to our inventory. Thank you! 

Home Owner from Bedroom
Nov 29, 2023 6:40 pm
additional photos as requested.
IMG_1259 IMG_1260
2 user uploaded images
Casey
Casey from SWISCO
Nov 30, 2023 8:38 am
SWISCO
EXPERT

Thanks for getting back to us. Your Andersen casement operator resembles the 39-264 Andersen Spilt Arm Crank. Carefully compare the dimensions below to confirm that they match up to your assembly. We also offer the 39-152 cover, as well as the 39-267 or 39-286 replacement handles.

Dimensions for 39-264
Dimensions for 39-264

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