Andersen crank operator with stamps 3 A C-9400 1B and F 9400

Home Owner

May 25, 2009 8:54 am

I have a crank that has different numbers. They are 3 A C-9400 1B on the top. And F 9400 - 8 A on bottom. I need to find a crank with those numbers.

23 Replies

Paul from SWISCO

Jun 4, 2009 10:40 am

I have found two stamps on the 39-264 Andersen crank window operator. The stamp on the front of the crank operator (very hard to see) is C-9400A-1 and the stamp on the back of the crank operator is F-9400-8A.

The stamp of C-9400A-1 on the front of the 39-264 window operator.

The stamp of F-9400-8A on the back of the 39-264 window operator.

Home Owner from new york

Feb 5, 2011 3:41 pm

Hi,
I,m looking for the same exact part. Can you help me locate one. I don't know where to go. Home Depot has a different model and doesn,t fit. Please help me. Thank you. Sincerely; Frank

Tom from SWISCO

Feb 8, 2011 1:12 pm

The part shown above is the Swisco 39-264.

Is this the part you're referring to?

Quick Learner from West Chester, PA

May 29, 2011 11:49 am

I have the same F-9400-8A part.
Accordingly to the Anderson catalogs, an adaptor plate is required to use your part 39-264 with my window.

See andersen catalog pages show the same newer crank used as on the older windows but part 9050723 is required. The profile of the older crank is different and the new part won't fit without this adaptor.

Do you sell this adaptor plate?

thanks,
Peter

Casey from SWISCO

May 31, 2011 7:34 am

Peter, we are currently in the processing of adding this part to our online catalog. We will post an update as soon as the part is online and available for you to view.

Quick Learner from New York

Jun 2, 2011 9:03 pm

I am also looking for that part. Please keep me up to date when this part becomes available.

Thank you,

Ericka

Handy Person from NJ

Jun 4, 2011 12:51 pm

Hello Donna:

Has F-9400-8A part been added to you catalog?

Thanks.

Juan.

Tom from SWISCO

Jun 6, 2011 12:03 pm

Just a quick update on this new product:

We are currently awaiting the arrival of the adapter plates. When the product arrives at our facility we will list the hardware online and post an update to this discussion immediately.

Thank you everyone for your patience.

Quick Learner from New York

Jun 21, 2011 4:42 pm

Looking for the same replacement part with adapter plate....

Friend from Cochise,County,Arizona

Jun 28, 2011 4:34 am

I need this very same part.F-9400-8A Do you have it in stock? Or do i have to order it? Can't open the window now.Did i mention i live in Arizona? Please help.

Tom from SWISCO

Jun 29, 2011 10:17 am

This part has not arrived yet. Andersen is very slow when it comes to replacement parts for their windows. The new part should be available midway through July.

Quick Learner from Cochise,County,Arizona

Jun 29, 2011 8:32 pm

Oh-no.I just ordered Andersen split crank arm 39-264.The Diagram shown seems to have all the same dimensions (I measured them with a ruler.) Is there any reason why this part will not work with my window?,if it dosen't,can i exchange for the right part? Thanks for responding.

Tom from SWISCO

Jun 30, 2011 9:32 am

The operator is the correct operator, but you will need the adapter plate if your Andersen Perma-Shield Enhanced casement window was manufactured between 1995 to 1998.

Casey from SWISCO

Jul 15, 2011 11:10 am

The adapter plate is now available, please see SWISCO product code 39-362, Andersen Casement Window Operator Adapter Plate.

Quick Learner from Fort Wayne

Sep 2, 2011 11:36 am

I need to replace C-9400 1B. Is 39-264 the right replaement part? Do I also need the Adapter plate #39-362?

Thank you!

Tom from SWISCO

Sep 2, 2011 2:41 pm

The first post states the 39-264 is stamped with C-9400A-1 on the font and F-9400-8A on the back.

Quick Learner from Fort Wayne

Oct 5, 2011 2:24 pm

This is the part I need to replace. What part do I need to purchase? Thank you

User submitted photo of window operator.

Quick Learner

Oct 5, 2011 3:04 pm

I asked the question, but did not receive a "YES, this is the right part." Do I need the adapter they were talking about?

Tom from SWISCO

Oct 5, 2011 3:06 pm

Did you take a look at the 39-264 Split Arm Crank?

Tom from SWISCO

Oct 6, 2011 7:31 am

You will need the 39-362 Adapter Plate if your Andersen Perma-Shield Enhanced casement window was manufactured between 1995 to 1998.

Home Owner from Wisconsin

May 28, 2012 11:58 am

We have Anderson casement windows and I am looking to change out all the gear/cranks because they are giving us problems, about 16 years old. I'm not sure what part(s) to order and I took one off so see the number stamped on it. It is C-9400-1A
Can you help with the correct replacement parts?
I took a picture of it and the measurements are approximate.

Dave Sr. from SWISCO

May 29, 2012 1:53 pm

Thanks for posting! I have placed you in an existing thread concerning the C-9400-1A. As suggested above, please look at our 39-264 Andersen split arm crank. Do you think this matches your hardware?

Andersen crank operator with stamps 3 A C-9400 1B and F 9400 - 8 A