Andersen operator

A quick learner from Wi says:
Operator is slipping hard to open
Installed in 2002
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Bob from SWISCO responded:

See our 39-264 Andersen Split-Arm Operator. See if this matches what you need. For a new cover and handle, see the 39-152 and 39-286

A quick learner from Wi says:
Are the gears in the Andersen 39-264 made of metal?
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Bob from SWISCO responded:

Yes, the gears in these operators are made of metal. Let me know if you have further questions. 

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